Privacy Policy

1. Introduction

Riderland (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong. This policy explains how we collect, use and safeguard your information.

2. Data We Collect

We may collect the following when you use our services or contact us:

• Name and contact number (phone / WhatsApp)
• Location at the time of service request
• Vehicle information (type, registration number)
• Service history and membership records

3. How We Use Your Data

Your data is used solely to provide and improve our rescue and membership services, including dispatching assistance, confirming membership status, and communicating service updates. We do not sell your data to third parties.

4. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. Membership records are kept for the duration of the membership and up to 1 year after expiry.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, please contact us via WhatsApp or phone.

6. Contact

For any privacy-related enquiries, please contact us at:

📞 +852 4489 4988
💬 WhatsApp